Terms & Conditions

Payment Terms

Visa, MasterCard, PayPal, Check, & Money Order.  If you are a dealer or distributor please contact our sales department to inquire about setting up any other terms and with any questions.

International Shipping

UPS Does not quote international shipping correctly at this time. Shipping charges are subject to change from quoted value for anywhere outside of the United States. For an accurate quote please call us at 1-866-235-5902 or email sales@jazzsales.com.

Freight Policy

Jazz Sales LLC ships most orders out same day or within 48 hours. Standard shipping is UPS or Freight lines. All freight is prepaid and added to total of sale.

Hours of Operation

We are here to take orders from 8:00 AM to 5:00PM C.S.T. Monday Through Friday. We will be happy to accept your fax order 24 hours a day, 7 days a week. Your order will ship the next business day or when available.

Prices

Prices are subject to change without notice.

Sales Tax

Sales tax will be charged on any orders shipped in MO, unless a sales tax exempt number is on file.

Return Policy

Any returned merchandise must have been purchased from Jazz Sales, have prior approval and a “Returned Goods Authorization” (RGA) Number issued by Jazz Sales. Returns must be made within 30 days of purchase and be in new resalable condition with all original packaging and paperwork. Items returned to us in less than new condition will be returned to the purchaser with no refund or credit given, at your expense.  A copy of the original invoice must accompany all returns. When calling for a RGA be prepared to give quantity, part number, and date of purchase. When packaging the return include senders name, address, phone number, and invoice number. The RGA number should appear on the outside label or on the paperwork inside the package. All items must be shipped prepaid and insured, any returns shipped COD will be refused. A 25% restocking fee will be attached to all returns.

Freight Claims

All shipments are F.O.B. Jazz Sales warehouse. Ownership of merchandise passes from Jazz Sales when it leaves our warehouse. You are responsible for filing claims with the carrier for loss or damage in transit DO NOT REPACKAGE AND/OR RETURN FREIGHT DAMAGED MERCHANDISE TO JAZZ SALES. On shipments that show obvious signs of damage bring the damage to the attention of the shipper, make a notation on the freight bill or delivery receipt, and follow the shippers guidelines for damage claims. If damage shows up later contact the delivering carrier immediately, hold the merchandise, shipping carton and packing materials for inspection and file a claim with the carrier. Please notify Jazz Sales on damaged U.P.S. Shipments Make sure that all products are accounted for before signing a freight bill. A signed freight bill with no notation of product shortages or damaged products relieves the freight company of responsibility.

CLOSEOUT AND SALE ITEMS ARE NOT REFUNDABLE

Warranties

Prices and product availability are subject to change without notice. All specials and promotions limited to stock on hand. Jazz Sales is not responsible for typographical errors and we make every effort to ensure the accuracy of the information published in our catalogs and websites. The documents and graphics published on this site may contain technical inaccuracies or typographical errors. Jazz Sales makes no representation about the suitability of the information and graphics represented on this site. All such documents and graphics are provided “as is” without warranty of any kind.

If an error is made and a product is listed at an incorrect price, Jazz Sales shall maintain the right to refund or cancel orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, Jazz Sales shall immediately issue a credit in the amount of the incorrect price.

We are not liable under any legal theory for consequential or incidental damages arising from shipping delays, damage or expense arising from product malfunction or defect. We expressly disclaim all warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. This disclaimer in no way affects the terms of the manufacturer’s warranty, if any. Other restrictions may apply.

Jazz Sales LLC, makes no guarantees or warranties.

All merchandise is sold under manufacture’s original warranty.

Catalog PDF

From your Account Dashboard you have the ability to view.